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Support

Support

We are here to help.

Questions, bugs, integration blockers, suggestions, and feedback are all welcome.

Bug reports

[email protected]

Typical response time: 24 hours

  • unexpected or incorrect resolution output
  • confidence or ambiguity behavior that looks wrong
  • SDK or API behavior that appears buggy
  • docs examples that do not work as written

When reporting a bug, please include the request ID, input, context, actual result, and expected result if possible.

Help requests

[email protected]

Typical response time: 24 hours

  • API setup and integration questions
  • API key, authentication, or quota questions
  • first evaluation or onboarding help
  • billing issues or pricing questions
  • account or console access problems
  • production rollout or migration questions